Shipping Policy

- DELIVERY AREA

We ship our products throughout the world! We will only ship to confirmed international addresses. We cannot deliver to APO/FPO addresses or PO boxes. International shipping cost is determined by the weight of the package, the shipping method, and the destination. For more detail, please contact us at shoppartsland@wscmusic.com

- DELIVERY PERIOD

Order transit time is dependent upon the internal handling time of the order, the geographic location of the destination of the shipment, as well as the shipping service option that is selected by the customer.

Orders shipped via Ground Service can be in transit for up to 14 business days. The Partsland Store has contracted UPS to deliver packages sent via UPS Ground Delivery Service, UPS Next Day Air, and UPS 2nd Day Air delivery service from Monday to Friday, from 9:00 AM to 8:00 PM.

Please allow additional transit time for deliveries to remote areas. A recipient signature is not needed for deliveries from the Partsland Store. If the recipient is not available, the package will be left in an area at the delivery location, deemed secure by the UPS carrier. The Partsland Store is not responsible for packages once UPS has confirmed that the package has been delivered to its specified destination.

Orders with expedited shipping service (UPS Next Day Air and UPS 2nd Day Air), received before 3:00 PM EST, are processed the same day that the order is placed. Orders placed after 3:00 PM EST will be processed on the next business day.

Our warehouse does not typically ship on Saturdays, Sundays, and Holidays. If we receive an order before 3:00 PM EST on Friday and UPS Next Day Air is selected, it will arrive on Tuesday. We shall not be responsible or liable for any delay or failure in performance including without limitation shipping caused by or resulting from any cause or thing beyond our control, including without limitation, acts of God, strikes, riots, war, labor difficulties, accidents, and weather.

- TRACKING AN ORDER

Tracking information can be found on the courier website, www.ups.com, for 90 days from the original ship date. Using the tracking number provided in the order confirmation email, you can see the delivery status and the current location of the shipment at www.ups.com.

If you have any additional questions about the Partsland Store's shipping and/or delivery policy, please contact customer service at shoppartsland@wscmusic.com.